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Sally Cohen

AMI – It all begins with great music!

AMI – It all begins with great music! 431 284 GAD Vending

 AMI Introduces Online Tech Support Chat for Operators

Faster Access to Resolve Issues

May 07, 2020  AMI Entertainment is pleased to announce a new, online Chat feature for operators in need of tech support. The service is available on the AMI Operator Website and through the Co-Pilot mobile app. It allows operators to chat with the tech support team, providing another way for operators to access AMI’s best-in-class service. Traditional phone support is still available, as always.

The chat feature connects operators to a live agent for real-time communication. It’s perfect for a quick resolution to common and smaller issues. In addition to solving problems faster, chat also allows operators to avoid long wait times that can occur when calling in during peak hours. AMI still encourages operators to call in with complex issues, especially those that require rebooting the jukebox.

AMI’s Chat service is powered by Zendesk, a leading CRM company. This helps ensure reliable and robust support through chat. The interface is simple to use and similar to existing chat services. Operators can access the chat feature on the lower right-hand corner of the operator website or the Account page in the Co-Pilot app. It is hosted entirely online, so operators don’t need to connect using a phone number, nor does it use SMS text.

This new feature is part of AMI’s commitment to providing the best service possible. It gives a fast, reliable, and friendly service to all operators. AMI is proud to offer the Chat feature.

GAD Vending is a stocking and servicing dealer for AMI. For equipment, service or questions in Nebraska, Kansas, Missouri and Iowa, contact GAD Vending.

Retrofit Your Vending Machines To Go Touchless

Retrofit Your Vending Machines To Go Touchless 767 527 GAD Vending

With COVID concerns, unattended machines may not be as appealing to consumers as they once were. Consider this – go touchless with Crane Cashless Solutions.

As people go back to their routines, we expect a few things to change. In the past, people were twice as likely to have a phone on them vs. cash. And, 1 in 5 consumers didn’t care cash at all. With COVID concerns, expect mobile pay on even the smallest purchases to increase.

CRANE FLEXIBILITY AND CHOICE

The most flexible, user-friendly solution for cashless vending:

  • Vending consumer can use their mobile app to purchase and pay.
  • Powerful cloud based reporting and analytics tool enables performance tracking for cash and cashless sales.
  • Remote management of vending machines for improved operational efficiency.
  • Accessible deposits that correspond to the cashless sales for increased accountability.
  • Designed as a flexible solution capable of offering online services such as remote management of planograms, advertisements, cash discounts and promotions.
  • Connect to payment systems for major card acceptance, mobile pay and premium service options.

PLUG AND PLAY

The most advanced retrofit telemetry device. Crane Cashless units are module for easy upgrades. And, have multiple USB ports for additional beacons and cameras.

Crane Cashless systems can be retrofitted into most vending machines, claw game machines and more.

Consumer confidence in touchless ordering and payment are worth the retrofit alone. The added management reports, inventory management and remote capabilities are the added bonus to your machine business. Ask GAD Vending for a demonstration today!

 

Why Your Home Gameroom is Missing the Mark (And How You Can Fix It)

Why Your Home Gameroom is Missing the Mark (And How You Can Fix It) 2083 2083 GAD Vending

Many families assume the only thing kids want to do is exercise their thumbs on video games – when so many times an interactive game with the family is the ticket to the ultimate family fun night!

Look critically at your gameroom. Is the only feature a sofa facing a TV? The only opportunity for interaction when someone breaks for the kitchen? Why not choose games that the entire family can participate in!

Stay Together. Play Together.

So many opportunities for fun! But understanding the age, room size, player ability, and longevity of the games is important. And, GAD Vending is here to answer your questions to create the ultimate gameroom for your family.

Foosball

Foosball is naturally a game that gets the family playing – and competing together. Play one on one. Play two on two. Play tournaments. Play round-robin. Hours of fun!

A commercial foosball game is more expensive but the years of gaming fun is what our residential buyers are looking for.

Golden Tee Home Edition

The Golden Tee Home Edition is the exact same game- arcade-style cabinet and all- that you have played and adored at bars and pubs for 30 years. Tailored to home use, Golden Tee comes equipped with dozens of courses and a wide variety of features and formats that make it a must-have item for every basement or man cave.

Golden Tee maintains players standing and stats. Allows for individual play, or create private tournaments. Your family can also play online.

Pinball

Pinball is available in a wide variety of titles. And, even the youngest players are attracted to the lights and sounds of a great pinball machine! Years and years of fun.

Family friendly pinball games include:

Stranger Things, Zombie Baseball, The Addams Family, Marvel’s Guardians of the Galaxy, Attack from Mars, and The Munsters

Pinball machines vary greatly in price. The pinball manufacturers set the MRSP (Manufacturer Suggested Retail Price) that we are required by contract to adhere to. Price also includes: shipping, delivery, and sales tax where applicable. GAD Vending’s policy is to disclose the total price prior to sale. Credit cards, cash or check is accepted.

Pinball can be set by GAD Vending for free play prior to pick-up or delivery.

GAD Vending helps families with home gamerooms from our offices in Des Moines, Kansas City and Omaha. We can are open to the public by appointment (during COVID restrictions).