COVID Sanitation

Covid-19: Crane Vending Machine Maintenance and Hygiene Tips

Covid-19: Crane Vending Machine Maintenance and Hygiene Tips 359 237 Gad Vending

As businesses across the Midwest slowly come out of lockdown, by necessity we now have to work out how best to handle tasks we may have previously taken for granted. COVID-19 has caused a rapid change in consumer perceptions of the devices around us, including vending machines. As the vending world adjusts to the new norms and expectations, as a company that is committed to safety from its origins, we wanted to give you some tips on how to restart your vending and OCS business safely.

Vending machines are very safe and here are the reasons why:

  • There is no need for human interaction when purchasing a drink or snack, machine surfaces and keypads are disinfected against viruses
  • Vending machine operators, fillers and technicians place food safety and hygiene as top priorities in their daily service, and are trained in both personal hygiene and protection against infections.
  • Touch screens can be used to remind consumers how to protect themselves from the virus and the importance of maintaining social distance in front of the machines
  • Single use cups are the most hygienic method of consuming a beverage on the go
  • Contactless payment with a card or phone is preferred by consumers because they don’t have to touch the card machine’s keypad
  • The products cannot be handled before being purchased unlike other retail environments such as supermarkets.

How do I keep my machines COVID-19 safe?

Utilize the machines’ touch screens to communicate to the user how to use the vending machine and the W.H.O health safety requirements. You can combine this with other communication channels commonly used in your organization or business. If your machines don’t have touch screens you can use the lower and upper photographic panels of the machine or appropriate spaces located in the payments area for pre-printed.

You can apply social distancing floor signs on the floor.

Which are the W.H.O requirements regarding health safety?

Users must keep the distances while waiting to use the equipment (at least 1 meter away from each user)
Use gloves and protective masks to protect themselves and the other users.
Leave immediately the area after the withdrawal of a drink or product and consume in another area

Hand sanitizer, gloves and mask are operator’s new best friends.

Before any filling or cleaning operation operators must wash their hands with soap and water, wear a protective mask and a new pair of disposable gloves. When operators are working on the machines must wash their hands often and thoroughly with soap and water, for at least 60 seconds. Carrying a travel size bottle of hand sanitizer makes it easy to disinfect their hands when soap and water are not available. We recommend to the operators not to touch their personal items such as mobile phones before/ while working on or stocking a machine. Phones and other objects used frequently should be decontaminated daily, using a 70% isopropyl alcohol spray or other disinfection method.

Make sure that your disinfectant solution has 70% alcohol (ethanol) or 0.1% chlorine-based (bleach).

Sources: I.S.S and W.H.O.

Which are the focus cleaning areas?

For touch screens/selection panels, it is recommended to use only isopropyl alcohol (with an alcohol percentage of at least 70%) and avoid other detergents that could damage the screen. Use a soft micro-fibre or lint-free cloth to gently wipe the screen. Dampen the cloth with water, glass or a screen lens cleaner to wipe the glass and dry.
Clean thoroughly the change-giver buttons and areas for inserting coins / accepting banknotes or credit cards.

Specific to Hot Drink Machines and OCS Machines:

Clean the cup catcher and drain pipe in the sanitizer solution. Rinse the components with clean water and dry thoroughly.
Wash the drip tray and grille thoroughly and sanitize using the diluted bactericidal cleaner solution.
Wipe clean cup stand and dispense area using a clean, damp sanitized cloth
Specific to Cold Drink/Snack/Food Machines:

Use glass cleaner and disposable towels to clean the glass inside/out.
Clean the front of monetary panel with a plastic cleaner. Don’t use ammonia based cleaners as it may cause premature crazing of the polycarbonate surface.
Delivery cup and Delivery Port must be cleaned inside out with a mild soap and water solution to remove any spills or residue. Don’t forget to wipe and dry.

How do I restart the machine after temporary shutdown?

The following instructions assume that your coffee machines has been switched off and inactive for an extended period.

  • Before starting on the machine, if a water filter is connected, either replace it or follow the filter manufacturer’s instructions on how to flush it.
  • Flush three (3) times the whole espresso system with hot water.
  • Place a suitable container under the dispense nozzles. Switch the machine ON and allow the machine to fill up and reach operating temperature.
  • Remove all the instant ingredient canisters and discard the old ingredients. Sanitize and dry the ingredient canisters and nozzles before replenishing them with fresh ingredients.
  • Remove the coffee bean hopper, discard all the beans and sanitize. Refit the hopper and replenish it with fresh beans.
  • Carry out a CoEx tablet clean.
  • Flush all pipework, mixing systems and CoEx brewer with fresh hot water using the internal service keypad.
  • Remove all mixing components and dispense pipes and sanitize them.
  • Clean and sanitize all surfaces inside and outside the machine including the door.
  • Refit all the mixing system parts, pipes and ingredient canisters.
  • Carry out another 2 system rinses.
  • Close the door, place a cup in the hot water vend position and vend four cups of hot water.
  • Test vend all drinks to ensure the quantity and high quality is as expected.
  • Your coffee machine is now ready for use.

The following instructions assume that your snack/cold drink machines has been switched off and inactive for an extended period

  • Thoroughly clean the machine and in particular the buttons, touchscreens and glass window.
  • Remove products and clean the interior shelves and dispensing area.
  • Check the stock for sell by dates. Replace products as necessary. If the machine was turned off and not refrigerated as normal, product quality may have suffered and need replacing.
  • Check the temperature is correct for the product range.

Crane Cleaning: Coffee Vending Machines

Crane Cleaning: Coffee Vending Machines 1053 643 Gad Vending

How to daily clean and fill canisters in the Crane Vending Machines: Cali, Coti and Icon.

Hands Free Pinball: Creative Thinking…

Hands Free Pinball: Creative Thinking… 1078 602 Gad Vending

May not be for every player but a bit of creative thinking makes this vintage pinball game hands free.

 

 

Stern Pinball Announces Mask Sales Proceeds to Charitable Causes

Stern Pinball Announces Mask Sales Proceeds to Charitable Causes 1000 1000 Gad Vending
As Stern Army locations and other establishments worldwide ease back into reopening, it’s necessary for all employers and players to practice safe habits while working and playing.
Facilities are opening in a careful and measured way to ensure a safe environment for all guests and staff and Stern wants to support those efforts by providing these additional safety measures in the form of these masks. Stern will donate a portion of the proceeds directly to the AMOA Coin-Op Cares Education and Charitable Foundation and to the AAMA American Amusement Machine Charitable Foundation.
  •  Features 3 layers of cotton with polyester front
  •  Comfortable and easy to breathe through
  •  A portion of the proceeds will go directly to charity
  •  Artwork by Josh Clay
$9.99
FREE DOMESTIC SHIPPING on all orders over $50!

As We Open Up – New Cleaning Standards For Your Equipment

As We Open Up – New Cleaning Standards For Your Equipment 1707 2560 Gad Vending

While many of our vending machines, digital music and ATMs have been located in essential business – many of our customers are just opening up.

Don’t go it alone! Harsh chemicals will destroy graphics and parts. If you’ve been open during the pandemic, you should be using these guidelines for cleaning and disinfecting your equipment. If something is not addressed here, please contact GAD Vending for manufacturer recommendations for cleaning.

For all our route provides, end users, maintenance crews and service personnel – here are articles and video on the new level of COVID cleaning standards.

VENDING

3 Ways Vending Is Providing Safer Retail – The Social Distancing Hero

How to Clean Your Crane Vending Machine: Daily Cleaning and Disinfecting

3 Additional Ways Owner/Operators Can Keep Their Machines COVID Clean

Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part II

 

ATM

New! Hyosung ATM Disinfection Kits Coming Soon

DIGITAL MUSIC

Starting Up Your AMI Jukebox Post-Pandemic

 

 

New! Hyosung ATM Disinfection Kits Coming Soon

New! Hyosung ATM Disinfection Kits Coming Soon 1200 800 Gad Vending

The COVID-19 pandemic has heightened public demand for enhanced user experiences. With customer safety being one of our top priorities, we developed industry-leading disinfection protection for the company’s ATMs to help in the fight against the spread of infectious diseases like COVID-19.

DISINFECTION OFFERINGS
Starting Fall 2020, disinfection upgrade kits will be available for Hyosung ATMs. We have chosen to address customer safety with installation services and LED lights. Each disinfection upgrade kit will be installed by GAD Vending certified technicians in our Midwest service area. Upgrades are by appointment. Each kit includes the following features:
  • Silver Ion Antimicrobial Touchscreen
  • Silver Ion Antimicrobial Keypad (plus function keys if required)
  • Violet Blue LED Sterilization Lights

Utilizing silver ion technology, which provides a 99.9% microbe growth reduction rate, Hyosung’s antimicrobial touchscreen and keypad upgrades are made from EPA-approved products that provide permanent protection by continuously inhibiting the growth of microbes such as bacteria, fungi and viruses.

For further protection, the upgrade kit also features violet blue LED lights to disinfect the most common ATM touch points including the touchscreen and keypad providing 99% sterilization. Violet blue LED light was selected because unlike UV light, it is harmless to humans and is already commonly used as a disinfectant in the medical field. This unique two-step approach provides superior protection for Hyosung ATM users.

ANTIMICROBIAL COATING SERVICE NOW AVAILABLE

In addition to the disinfection upgrade kits, Hyosung is announcing a new service for existing ATMs to apply an antimicrobial coating that will protect ATM surfaces. Certified technicians will apply the coating to ensure the ATM continues to function properly and recommend reapplying after six months.

Unlike solutions promoted by others, Hyosung’s disinfection solutions are easily implemented and do not change how the user interacts with the ATM. Offering the broadest coverage and longest-lasting protection, Hyosung has developed the most comprehensive approach for ATM safety in the industry.

Please contact your Hyosung Sales Representative or Certified Dealer to determine which options are right for you.

PRESS RELEASE

IRVING, Texas, July 28, 2020 – The COVID-19 pandemic has heightened public demand for enhanced user experiences. Hyosung America, the North American market share leader and fastest-growing ATM manufacturer, is announcing industry-leading disinfection protection for the company’s ATMs to help in the fight against the spread of infectious diseases like COVID-19, and help ease consumers’ safety concerns with using ATMs. “The well-being of our ATM users is of the utmost importance, and we began working as soon as the pandemic arrived to design a solution to maximize the safety of our ATMs,” said Hyosung America CEO Hee-Eun Ahn. “Hyosung wanted to provide a comprehensive solution to address concerns today as well as into the future.” Starting this fall, disinfection upgrade kits will be available for Hyosung ATMs. Each disinfection upgrade kit will be installed by certified technicians and include the following features:

  • Silver Ion Antimicrobial Touchscreen
  • Silver Ion Antimicrobial Keypad (plus function keys if required)
  • Violet Blue LED Sterilization Lights

Utilizing silver ion technology, which provides a 99.9% microbe growth reduction rate, Hyosung’s antimicrobial touchscreen and keypad upgrades are made from EPA-approved products that provide permanent protection by continuously inhibiting the growth of microbes such as bacteria, fungi and viruses.

For further protection, the upgrade kit also features violet blue LED lights to disinfect the most common ATM touchpoints including the touchscreen and keypad providing 99% sterilization. Violet blue LED light was selected because unlike UV light, it is harmless to humans and is already commonly used as a disinfectant in the medical field. This unique two-step approach provides superior protection for Hyosung ATM users.

In addition to the disinfection upgrade kits, Hyosung is announcing a new service for existing ATMs to apply an antimicrobial coating that will protect ATM surfaces. Certified technicians will apply the coating to ensure the ATM continues to function properly and recommend reapplying after six months.

Unlike solutions promoted by others, Hyosung’s disinfection solutions are easily implemented and do not change how the user interacts with the ATM.  Offering the broadest coverage and longest-lasting protection, Hyosung has developed the most comprehensive approach for ATM safety in the industry.

“These solutions underscore Hyosung’s unique value proposition in the ATM industry as the owner of our intellectual property, design and manufacturing,” said Ahn. “This ownership allows us to quickly respond to changes in user behavior and the market.”

Click here for more information: https://hyosungamericas.com/atm-disinfection-enhancements

 About Hyosung America

Hyosung America is the North American subsidiary of South Korea-based Hyosung, Inc., a global leader providing ATMs to the retail off-premises and financial institution markets. Since entering the North American market in 1998, Hyosung has become the largest provider of ATMs in the United States. Hyosung America is headquartered in Irving, Texas, and provides research and development support in its Global Software Center in Dayton, Ohio. For more information about Hyosung solutions, visit hyosungamericas.com or contact your Hyosung authorized dealer, GAD Vending.

How to Clean Your Crane Vending Machine: Daily Cleaning and Disinfecting

How to Clean Your Crane Vending Machine: Daily Cleaning and Disinfecting 1040 661 Gad Vending

As a distributor of Crane Merchandising Vending machines, we’ve learned how to clean, repair and maintain vending machines. Our route sales customers rely on GAD Vending for parts, reconfiguration and retrofitting cashless solutions.

Introducing The U-Select-It Sani-Center PPE Merchandiser

Introducing The U-Select-It Sani-Center PPE Merchandiser 2560 1707 Gad Vending

Getting expensive to provide PPE to customers and staff? Want to give people a quick and easy way to get their own PPE? The Sani-Center PPE Vending Machine provides easy access to personal protective equipment (PPE) and safety supplies via a contactless payment experience.

U-Select-It is pleased to introduce the Sani-Center PPE Merchandiser. The Sani-Center PPE Merchandiser is specially designed to provide personal protective equipment (PPE), medical supplies, and disinfecting supplies safely and easily to consumers.

With social distancing being the new norm, consumers are encouraged to reduce the amount of face-to-face interaction. In addition, according to the Centers for Disease Control and Prevention (CDC), contaminated surfaces and objects including dollar bills and coins present a potential transmission risk for some infectious diseases.

The Sani-Center PPE Merchandiser allows consumers to access the essential PPE and safety products they need through a contactless payment experience and without having to wait in a checkout line or interact with a cashier.

The Sani-Center PPE Merchandiser allows consumers to pay for products with credit cards, debit cards or a mobile wallet such as Apple Pay and Google Pay that utilize near-field communication (NFC). With NFC, consumers simply tap their phone to a compatible device and the transaction is complete. The SaniCenter PPE Merchandiser is also equipped with PayRange, a mobile payment platform. Utilizing Bluetooth via a mobile phone, PayRange offers consumers yet another contactless payment option.

“The Sani-Center is designed to suit the practical needs of operators’ clients and is just another example of USI’s mission to deliver valuable merchandising solutions,” said James Chico, USI Vice President of Global Sales.

Available in two sizes, the Sani-Center PPE Merchandiser features up to 25 selections in a small footprint, ideal for space-restricted locations. While the larger Sani-Center Plus PPE Merchandiser features up to 36 selections, and provides maximum product versatility and capacity. Both models feature configurable flex trays, allowing products of various shapes and sizes to be purchased including small disinfectant spray bottles, travel sized hand sanitizers, medical face masks, sanitizing wipes latex gloves, kleenex, band aids, and other PPE supplies

Learn more about Sani-Center PPE Merchandiser from U-Select-It, contact GAD Vending for more information. (402) 553-2812

AMI's new NGX Curve digital music jukebox. Available through gAD Vending.

Embrace (TOUCHLESS) Digital Music Solutions with GAD Vending

Embrace (TOUCHLESS) Digital Music Solutions with GAD Vending 750 504 Gad Vending

Don’t just get ahead of the curve – embrace it!

Introducing the NGX Curve, an eye-popping jukebox designed to bring new life to bar, retail and restaurant decors. With its stunning arc design and mesmerizing light show, the Curve draws patrons in and keeps the music flowing. Its petite, curvy frame is small enough to fit on any wall, but demands attention from everywhere!

Make your customers your DJ! Let your customers request – and pay for – music and music videos to create an immersive experience. All TOUCHLESS from their smart phone. Featuring a dual-screen display and offering millions of songs, whole albums, and even music videos, the Curve delivers non-stop, revenue-generating entertainment.

PLAY MUSIC VIDEOS

When your customer selects a song from their smartphone that has an available music video, the jukebox UI (or AMI Music app UI) suggests upgrading to the video selection. There is a small up charge for video. The selected video plays on the Curve’s 18.5″ wide HD upper screen, as well as any TV’s you’ve had us connect.

With AMI’s Music Video On-Demand (MVOD) feature grants players access to the full library of more than 25,000 music videos.

PROMOTE YOUR BUSINESS OR SELL AS AD SPACE

AMI Ad Manager lets you transform both screens of the NGX Curve along with any connected TV’s into your own, in-venue billboard. The powerful digital signage tool is standard with your jukebox. Whether you’re promoting current offerings, upcoming specials, or your favorite customer’s birthday – there are hundreds of ways to put Ad Manager to work for your bottom line.

  • Promote daily and nightly specials. Schedule promotions in advance with the times and dates for ads to display.
  • Sell ad space to neighboring business or your best customers.
  • Add what’s going on in the bar. Birthday, anniversaries, special events and more.
  • Shout out high scores from pinball. Best dart score in the league. Promote Golden Tee tournaments.

AMI Ad Manager has over 1,400 pre-made templates or upload your own images to create custom digital advertisements.

Instantly or schedule promotions. Slow night? Add a pop up special to keep patrons. New menu item? Add a promotion.

READY FOR A TOUCHLESS MUSIC SOLUTION – THAT SAVES YOU FROM HIRING A DJ?

Ready for a digital AMI Jukebox discussion? GAD Vending knows Jukebox. Call us for questions. Ask us how you can turn your music into a COVID compliant, touchless solution that your customers will embrace. GAD Vending serves customers across Nebraska, Iowa, Kansas and Missouri.

3 Ways Vending Is Providing Safer Retail – The Social Distancing Hero

3 Ways Vending Is Providing Safer Retail – The Social Distancing Hero 372 254 Gad Vending

From our partners at CPI Crane’s Cashless Solutions Division: You might be surprised to learn that the history of the vending machine goes back to first-century Roman Egypt, where Hero of Alexandria engineered a machine that accepted a coin and dispensed holy water. In modern times we’ve seen vending machines offer everything from postcards and stamps to candy, gum and cigarettes. Their popularity as beverage dispensers came with refrigeration and heating elements – and today we see an astounding array of products sold from vending machines. Making your way to the gate at an international airport you might pick up an iPad, a SIM card for your phone, a down jacket, a warm hamburger, and an aspirin – plus a cold bottle of water to help you swallow it!

Responding to the social distancing imperative presents multiple challenges for retail environments. We’ve seen limits on the number of people allowed into supermarkets, one-way aisles, distance markers at the checkout, food bars emptied, cafés and breakrooms closed, and Plexiglass shields erected around store personnel. These and other efforts by retailers to keep customers and staff safe and limit exposure are appreciated by all. But ideally, customers could shop for their essential items without interacting with a cashier or even going into a store. And retailers can make the ideal, real, with vending machines.

How can operators use their machines—the ultimate unattended retail model—to serve to the needs of social distancing? Read below to see how 3 retailers have already adapted.

The Meat Guy Who Was Ahead of the Social Distance Curve

 

The owner of Applestone Meats was ready for social distancing years before the pandemic brought the concept into the mainstream. Wanting to serve customers without a retail counter-service location, Joshua Applestone remembered the coin-operated machines once used in cafeteria-style restaurants in New York and Pennsylvania. Applestone searched for and found Crane Merchandising’s refrigerated delivery system, The Shopper, which allowed his customers to pull meat packages directly from their container. And to be ready for card acceptance, he added the 4-in-1 Plus cashless reader.

Applestone customers liked the convenient delivery method well enough before, but after the pandemic? “We thought society might take a while to warm up to the machines,” says Applestone, “but for the situation we’re all in [now], they’re the perfect solution.”

From Healthy Snacks to PPE Provider

 

Healzzy2GO, a Netherlands-based vending company, believes that snacking should be accessible, fun, and most importantly, healthy. With the challenges of staying safe in a global pandemic, “healthy options” takes on new meaning. Healzzy2GO decided to make personal protective equipment (PPE) as accessible to their customers as healthy snacks. They worked with Crane Merchandising Systems to adapt their vending machines to dispense facemasks, hand sanitizer, gloves, and other personal equipment. Custom graphics and media were placed on the machines to educate consumers about the product offering.

The first Healzzy2GO PPE machine debuted in May, providing shoppers at the Alexandrium Shopping Center in Rotterdam and Hoog Catharijne in Utrecht the protection they need to shop safely.

The Healthy Machine Serving Frontline Workers

 

Farmer’s Fridge, a New York-based vending startup, gained popularity by providing vend patrons with healthy options like salads in plastic jars and fresh wraps, instead of the usual candy and soda. When offices closed due to COVID-19, many Farmer’s fridge locations saw a precipitous drop in usage. But, as they say, when a door closes a window opens, and in this case, it was true. Farmer’s Fridge saw a surge in usage in hospital settings – where cafeterias were shut down to limit spread of the virus. To meet the demand, Farmer’s Fridge added over 18 machines to locations that included Northwestern Memorial Hospital, New York Presbyterian and the Javits Center field hospital. Farmer’s Fridge also supported the efforts of front-line workers by adding more than 60 mini fridges that served complimentary meals in hospital break rooms.

Vending machines are typically a last resort for healthcare workers, but due to their value proposition of removing the roadblocks to eating wholesome, delicious food, Farmer’s Fridge is now serving fresh meals to over 30,000 workers per week at hospitals across the U.S. One surgeon at UChicago tweeted: “Thank you @FarmersFridge for keeping the trauma/ICU team fed during #COVID19.”

Vending Moving Forward

 

How does an industry so firmly rooted in serving sweet treats and soft drinks recreate its persona as the hero of a pandemic? “The Convenience Services Industry is uniquely equipped to assist the nation in this time of crisis,” writes Carla Balakgie, president and CEO of the National Automatic Merchandising Association, in a letter to the White House and U.S. Congress. Balakgie cited the unique distribution system of unattended retail as “the greatest source of ‘contactless’ nourishment” for healthcare workers. In other words, the machine invented by a man called Hero can now live up to that name.

Are you ready to adapt your machine to serve the needs for health and safety in these times of crisis? Ask a member of our GAD Vending team how you can make seamless and safe payment a part of your pandemic vending strategy.