Vending Equipment Archives - Page 3 of 10

27th February 2023

Vending Equipment

Uncomplicated Payment at EV Charging Stations

Uncomplicated Payment at EV Charging Stations https://gadvending.com/wp-content/uploads/2023/02/AdobeStock_337790119-scaled.jpeg 2048 998 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2023/02/AdobeStock_337790119-scaled.jpeg 27th February 2023 10th February 2023

EV Charging Open Payment Solutions

In Europe, electric vehicle adoption has been on the rise in recent years, with projected market unit sales expected to reach 5.5 million vehicles in 2027.¹ With this growing demand for electric cars comes a requirement for a convenient charging experience that all drivers can enjoy.

However, an easy, reliable charging experience is currently not the case in much of Europe for drivers that use unfamiliar chargers. This is, in large part, due to drivers facing an inconsistent payment structure across charging stations. For example, one charging station could require payment from a specific subscription app or a contactless payment option and another could require a different subscription app. This results in drivers potentially finding themselves in the unfortunate and frustrating situation of being unable to use chargers if they don’t have the correct app or contactless payment option. And with 90% of charging stations in Europe not being equipped with a credit card reader, drivers have much higher chances of finding themselves in this scenario.²

Life is complex enough and with vehicle manufacturers executing on improved battery performance, it’s not surprising that charge anxiety is likely replacing range anxiety. In simple terms, EV drivers want the same frictionless payment experience as buying a latte or purchasing petrol at the petrol station. Let’s not create payment anxiety on top of this.

Having found a charger that’s up and running, surely making payment simple and consistent must be a win for everyone in the value chain? Let’s keep the complex function of electric vehicles in the technology and performance of the vehicle itself and not bring it into the everyday aspect of payment at the “pump.”

Having to download an app, or having a subscription to a club may suit many, but as electric vehicles become ubiquitous, doesn’t the consumer have the right for more payment flexibility? Drivers already deal with range anxiety associated with route planning and journey duration, adding a complex way to refuel, or continuing to proliferate app-based payment as the only option will only create a new type of anxiety around payment. Working towards a more sustainable future needs accessibility for all, so ensuring payment is familiar is a very easy way to remove a headache and pain point for drivers.

Fortunately, CPI provides an open payment solution that provides drivers with a familiar payment experience that prevents payment anxiety and meets all regulatory requirements around PIN acceptance.

¹Source: https://www.statista.com/outlook/mmo/electric-vehicles/europe

²Source: https://chargemap.com/pass

23rd February 2023

Vending Equipment

EV Charging Stations – Wallet Friendly Payment Solutions

EV Charging Stations – Wallet Friendly Payment Solutions https://gadvending.com/wp-content/uploads/2023/02/AdobeStock_547866056-scaled.jpeg 2048 1366 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2023/02/AdobeStock_547866056-scaled.jpeg 23rd February 2023 10th February 2023

Choosing Payment Technology to Succeed in a Dynamic Market

There’s no doubt that the time for electric vehicle adoption is here. To date it is estimated that there are more than 16.5 million electric cars on the road. Furthermore, all major auto manufacturers are pushing forward updates to their leading models to integrate more EV options for consumers. Thus, sparking the opportunity for several new players to enter this space.

However, with an increase in electric vehicle adoption comes a need for drivers to have convenient locations to charge their batteries when they are on the road, providing another major opportunity for the parking industry.

Wallet-friendly payment solutions to reduce EV charge anxiety

One obvious difference between a traditional ICE and an electric vehicle is “refueling” time. For an EV, the experience is much longer in comparison to ICE vehicles, even with fast charging technology. Therefore, charge anxiety has, to an extent, replaced range anxiety in the minds of EV drivers. Battery performance has been a major focus in recent years and ranges of more than 350 miles are being quoted on specifications of new models.2

Additionally, a need that EV drivers are facing is paying for the power to get back on the road again. Therefore, a simple, convenient, and “wallet friendly” EV charger must be a consideration since ease and flexibility in a complex world is a win. Nothing more certain to increase anxiety than not being able to charge up and go!

As a result, minimizing charge anxiety and delivering a charging experience that is consistent, reliable, and simple is your task regardless of your role – as an EV charging manufacturer or parking operator.

Easing charge anxiety with reliability and consistency

Fortunately, the Alio™ Pro is here to help you meet those needs, ensuring that you’re better prepared to support your end users. With the Alio™ Pro, you’ll be able to:

Accept everything in your customer’s wallet:
- We may all love an app but it’s often not feasible to expect customers to have an app already downloaded. So, Alio™ Pro accepts:

- Offer your customer a reward or incentive to park at your property again:
  - Simply add a QR code that creates a voucher or tie in a pre-existing loyalty or bonus program
- Ensure reliability:
  - CPI handles 4 billion transactions weekly and is trusted by many of the world’s largest financial institutions and retailers.

So, where better to charge your vehicle than where it must be stationary! Park your car, plug in, and go about your other activities – shop, eat, work – with the assurance that your EV is ready to go when you are. Multi-tasking at its finest!

As a certified distributor of Crane Vending products, call the GAD sales team to learn how this can increase your cash flow.

1 Source: https://www.iea.org/news/global-electric-car-sales-have-continued-their-strong-growth-in-2022-after-breaking-records-last-year

2 Source: https://www.carmagazine.co.uk/electric/longest-range-electric-cars-ev/

15th February 2023

Park. Tap. Charge.

Park. Tap. Charge. https://gadvending.com/wp-content/uploads/2023/02/AdobeStock_526718101-scaled.jpeg 2048 1366 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2023/02/AdobeStock_526718101-scaled.jpeg 15th February 2023 10th February 2023

GAD has been on the forefront of cashless payment solutions through our manufacturer, Crane Vending.

With CPI payment systems, GAD has been installing, training and servicing cashless payment solutions in both attended and unattended solutions. GAD has been installing and servicing vending, change machines and ATM’s for decades.

The newest craze is EV Charging Stations. With so many EV’s coming to highways in the US, many are not finding convenient and easy to pay stations. But the solutions from Crane make it easy.

Tap and pay solutions make it really a Park, Tap and Charge solution. If this is what your business is looking into for your retail parking lot, employee EV charging stations or for a food establishment give the GAD sales team a call. We can help you with determine the best unattended or attended payment solution for you.

21st January 2023

Safety, Quality, Profitability for Vending Operators

Safety, Quality, Profitability for Vending Operators https://gadvending.com/wp-content/uploads/2022/09/AdobeStock_203205634-scaled.jpeg 2048 1365 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2022/09/AdobeStock_203205634-scaled.jpeg 21st January 2023 21st September 2022

GAD works with a variety of Vending Operators that service many types of end locations. Part of our job is to help our Vending Operators with their profitability, safety and operational streamlining.

Service at the End Location

Service is the pain point for many of the end location customers. This is especially important for independent operators. Tasked with overseeing everything to do with the equipment, payment and stock levels this can be a big lift for a single operator.

But GAD can help.

Rethinking Vending Management

It is critical to manage your time, your route efficiencies and your profitability. Crane Vending offers Simplifi new software apps to manage your entire business on your smart phone. Set up stock alerts. Machine malfunction. And other alerts to help you be aware of issues before your end location. This helps you stop reacting to being proactive.

Customization is Key

Know your customer. Customize your vending equipment to service the type of customer. You may want a mix use machine that delivers both liquids and snacks. Check out the vendors that deliver full meals. Place a vending machine that dispense products like PPE, cell phone accessories or other high need merchandise.

Use Quality Equipment Reduces Ongoing Costs

Maintenance is key to keeping a quality machine in its best working order. Crane vending machines partnered with GAD Vending parts department keep your machines working 24 hours delivering product.

Machine Placement is Key

Machine placement is key. High traffic areas. Low competition areas like breakrooms. Unique locations like apartment complexes, schools and even convenience stores.

Many customers are looking for self service, securing product and low employee interaction cost. This opens up all new positions for vending machines. High priced products can be secured without employee costs. Small items can be vended easily.

Vending machines aren’t just for candy any more! Vending is an answer for today’s growing demand of retail and consumer expectations.

15th January 2023

Vending – Brand Extension and New Marketing Opportunities

Vending – Brand Extension and New Marketing Opportunities https://gadvending.com/wp-content/uploads/2022/09/YSL-vending-machine.jpg 1100 450 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2022/09/YSL-vending-machine.jpg 15th January 2023 21st September 2022

Vending: Not Just for Vending

How Convenience Services is Expanding

Vending: it’s not just for vending anymore. As retailers and brands look for ways to extend their reach and distribute their products in new ways, they’re turning to vending for customized merchandising solutions. A trend driven by both retailers and end users seeking self-service, vending operators are presented with new market opportunities to deploy the equipment they’ve been using for years in a whole new way.

Brand Extension

How Custom Vending Can Play a Role

Auto Vending Specialists (AVS), an Australian equipment distributor, has successfully used vending for companies seeking to deploy and extend their brands in unique ways. Some of the world’s leading retailers, including Moet, Armani, Lancôme, and Yves Saint Laurent, have partnered with AVS to produce custom vending machines that both promote their brands and delight their customers.

Their most recognizable project supported wine producer Moet with a custom vending machine. Designed to dispense single-serving champagne bottles, the fully branded vending machines debuted at high-end events and venues. Vending gave Moet an interactive way to take their brand and their product directly to the end customer.

The custom machine program resulted in an uplift for AVS revenue and awareness. To support the custom requests, many of which are for pop-up or temporary events, the AVS model enables companies and brands to rent the machines. This allows them to use the same equipment from event to event, with custom wraps and graphics for each. AVS founder, Basil Hourmouzis, explained that while AVS works with multiple machine manufacturers, they lean on CPI machines for custom events. The flexibility and brand reach enabled by the custom machines’ graphics and digital media screens delivers extra value to retailers.

Big Branding Opportunities

Vending’s Custom Future

Hourmouzis believes that the trend towards non-traditional vending will continue to increase over the years, as retailers look for new ways to distribute and promote their products and brands. Both distributors and operators should accommodate these changing needs, increasing the flexibility of their offerings to support clientele beyond the traditional convenience services market. Increased consumer reliance on self-service will mean increased demands from brands looking for new options to stay engaged with their customers.

2nd November 2022

Vending – Brand Extension and New Marketing Opportunities

Vending: Not Just for Vending

How Convenience Services is Expanding

Brand Extension

How Custom Vending Can Play a Role

Big Branding Opportunities

Vending’s Custom Future

20th October 2022

Vending Payment Options: What Customers Want

Vending Payment Options: What Customers Want https://gadvending.com/wp-content/uploads/2022/09/AdobeStock_512835730-scaled.jpeg 2048 1365 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2022/09/AdobeStock_512835730-scaled.jpeg 20th October 2022 21st September 2022

Cash Payment Preferences

Options, options, options: consumers demand them in everything that touches their lives. I’m sure you don’t need to be reminded about the proliferation of the seemingly never-ending turnover of snack and drink options in your warehouses and machines.

Well, the latest Federal Reserve Diary of Consumer Payment Choice has been published and, once again, confirms that consumers expect options in payment methods when making an in-person purchase. The continued rise in digital payment methods is evident from the study, but so is the importance of (and preference) for cash payment as an option.

Where Cash Counts

Consumers don’t look at the decision to use cash or a digital payment type as zero-sum. And, this is particularly true for transactions under $10, where cash is used 59% of the time according to another study by Cardtronics. Consumers expect options in the goods and services they purchase, as well as how they purchase those goods and services.

In that 2018 Health of Cash study by Cardtronics, 1000 consumers aged 18 and over were surveyed on their in-person (not online) spending preferences. 73% of those consumers reported using cash regularly despite other forms of payment being available, and nearly 45% said they would stop going to a store or restaurant if it stopped accepting cash. The findings also concluded that 56% of people use cash for purchase amounts of $30 or less, just slightly below the 59% for purchases $10 or less.

In that same Cardtronics study, I was surprised to read that 81% of consumers use cash as frequently, if not more, than they did last year. I’ve read an increasing amount of articles describing cash as a budgeting tool for the younger generations—a demographic we don’t think of as having any meaningful interactions with cash. Turns out, what’s old is new again—just like my college clothes, long ago discarded in the back of my closet. If they only still fit…

Going Steady with Cash

The continued use of cash is also reflected in data on ATM usage. In 2018, six in 10 people (59%) reported withdrawing money from an ATM monthly or more frequently, according to a Mercator Advisory Group report. This rate remains unchanged from a few years ago, as Mercator found that six in 10 people used an ATM at least monthly in 2016, showing that ATM usage remains stable.

Even millennials are withdrawing cash at high rates. That same Mercator report found that 53% of people aged 18 to 34 reported at least monthly ATM usage. The report also found that young adults are also more willing to try alternative authentication methods including the use of biometric data. It’s hard to conclude against cash remaining a preferred, if not desired, payment option with so many young people relying on ATMs to withdraw cash at least a few times a month.

Looking back to the Federal Reserve study, if we compare a 2013 Consumer Diary study to the 2018 edition, it is interesting how little has changed. Back in 2013, the majority of purchases (across all demographic groups) $10 or under were made using cash; in 2018, the same remains true. Debit card usage continues to grow, but only becomes dominant in transactions exceeding $25.

Coping in a Cashless Society

Another demographic to consider is the unbanked. According to a late 2017 survey by the FDIC, one in four US households are unbanked or underbanked—referring to people who don’t have a bank account, or only use their account for direct deposits, and immediately withdraw the balance. This population only transacts in cash, and carries a significant amount of buying power. And, the younger generations we mentioned before? The population aged 15-34 makes up the largest portion of the unbanked and underbanked. We see this more than ever, with some cities now reacting by mandating retailers accept cash in an effort to protect the unbanked and underbanked as the trend of stores going completely cashless rises. My very own city of Philadelphia just passed a similar law prohibiting “cashless only” retail operations.

A route driver or technician approaches a bank of machines, and can instantly see, in simple green, yellow or red icons, the health status of every payment peripheral in those machines. They can see all alarms in priority sequence to help the tech work through the tasks at hand. And best of all, any alarm automatically links to a series of written troubleshooting steps or videos to walk anyone through to resolution.

What This All Means for Vending

We are a convenience services industry, delivering outstanding products and services every day. Cleaned, filled, and working isn’t enough to drive sales growth. Operators need to ensure every potential vend patron can make a purchase at machines, with no barriers. While we all get excited about the possibilities of cashless (as we should—connectivity does amazing things for machine efficiencies and customer experience), we can’t assume that because cashless is great, cash no longer is. Cash isn’t going anywhere, and operators are wise to remember this. A great operation continues to be a diversified one.

We always say it, because it’s always true: from cash to credit to mobile and beyond, design your operation to take whatever is in the consumer’s wallet.

13th October 2022

Vending Equipment

Vending Operators: Raising the Bar to Win

Vending Operators: Raising the Bar to Win https://gadvending.com/wp-content/uploads/2022/09/AdobeStock_467087300-scaled.jpeg 2048 1365 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2022/09/AdobeStock_467087300-scaled.jpeg 13th October 2022 4th October 2022

Rethinking Vending Standards

“Cleaned, Filled, and Working” is No Longer Enough

In vending, the tried-and-true mantra that measured the success of a machine has long been “cleaned, filled, and working.” But in a time of customer empowerment wherein 73% of customers will stop doing business with a brand after three or fewer experiences, vending operators will be forced to reevaluate what makes a good experience at their machine. As consumers continue to rely on and seek out self-service experiences, customer engagement and attraction will prove to be essential elements of a vending business.

Crane Media Network, CPI’s out-of-home digital advertising network, is comprised of more than 40k MEDIA vending machine screens nationwide and enables operators to earn additional revenue through opt-in use of their screened devices to display 3rd party advertisements. While the network works as a powerful tool for consumer brands looking to extend their out-of-home advertising presence, the Crane MEDIA platform gives operators engaging content that allows them to move products, influence user behavior, and, most importantly, win new business.

IntelFoods, a long-time customer of CPI, has been earning additional revenue participating in Medianet for over 8 years. Based out of New York City, IntelFoods runs almost 400 machines across high-traffic locations, such as residential buildings, college campuses, and stadiums. Stan Rubinov, COO of IntelFoods, is a longtime advocate of CPI’s MEDIA2 platform, and the extended engagement it provides with Medianet. Rubinov gave details on how Medianet not only helps him engage customers, but also grow his business.

Raising the Bar on Revenue Potential

How MEDIA2 Delivers More

The MEDIA2 platform, with its dynamic content, has provided a unique way to directly engage consumers for years. Following a year where customers are actively seeking alternatives to traditional retail stores, this level of dynamic engagement is more critical than ever.

According to Rubinov, engaging customers provides operators with advantages that surpass the financial benefit. Rubinov knows that in the low-margin vending industry it’s crucial to look for additional revenue opportunities. In most cases, though, the digital media aspect is key to getting through the door with new end-location customers. “The intangible part,” Rubinov says, “is that you have certain content on the screen that attracts people…it’s the appeal of content on the machine itself, the advertisement functionality” that gets people up in front of the machine. According to Rubinov, not only does digital media attract customers purchasing from the machine, but it also attracts locations looking for modern ways to add value for their customers, residents, and employees.

The operators are not the only ones benefitting from Medianet’s services. End users enjoy the variety of displays that are presented on the screens as well. In a year where digital engagement skyrocketed, Medianet survey found that 78% of the respondents stated that they interact with QR Codes when they encounter them—whether they need to or not. Media interaction is quickly advancing from a ‘nice to have’ to a ‘must have’.

Rubinov further elaborated on this point, saying that in the past year where self-service options were utilized more than ever, IntelFoods’ Medianet machines consistently outperformed their non-media machines. According to a study done by a national developer, there was a “definite uptick” in traffic at the Medianet machines in comparison to the standard vending machines.

Becoming Essential

Why Digital Media Will Drive the Future of Customer Engagement

Rubinov believes machines offering media and digital engagement will be a staple in vending services soon, just as cashless components are now. As Rubinov reflected, operators were once skeptical of the need to install cashless components to their machines. Now? It’s unlikely to see a machine without a full suite of cashless acceptance. “A lot of people are hesitant to commit to the cost and change… in the future [MEDIA machines] will be a given,” says Rubinov.

As operators look to invest in technology, they should remember to look beyond connectivity and payment. They should look back to the heart of vending: the machine itself. When it comes to engaging consumers, the machine, the first touchpoint, is more important than ever.

28th September 2022

In Celebration of International Coffee Day – Give Crane Vending a Taste

In Celebration of International Coffee Day – Give Crane Vending a Taste https://gadvending.com/wp-content/uploads/2022/09/photo-x.jpg 1800 1200 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2022/09/photo-x.jpg 28th September 2022 29th September 2022

Yes, we acknowledge there was a time when the jokes about vending machine coffee were very true. The original coffee vending machines were pretty bad.

But Crane has spent years perfecting their new equipment to give the best baristas a challenge on taste. In are Crane coffee vending machines with bean grinders integrated in the machines for truly fresh ground coffee. Then there is an amazing selection of quality options to create the perfect cup. Choose from a variety of flavors, frothing and sweetening options. Create your perfect cup – and the machine will remember your order for the next time.

These machines are replacing many restaurant, coffee shop and bar baristas as the quality is the same cup after cup.

If you are looking at the coffee station in your breakroom as a constant disaster, replacing the mess with a simple Crane coffee machine could be a simple solution. Or if you cater to a particularly picky coffee crowd, these units can save you time, employees and money to service your crowds.

Start with a free cup of coffee from any of our GAD sales staff. Then order your new coffee station for immediate use from our stock in Omaha, Des Moines and Kansas City.

27th September 2022

How Vending Operators Can Bring Results

How Vending Operators Can Bring Results https://gadvending.com/wp-content/uploads/2022/09/vending-scaled.jpeg 2048 1367 GAD Vending GAD Vending https://gadvending.com/wp-content/uploads/2022/09/vending-scaled.jpeg 27th September 2022 21st September 2022