GAD offers full service support to our customers. Some areas, we have actual, real (wonderful people!) service techs that can come out and fix for you. Depending on your issue and warranty will depend on your costs. In other areas, we offer full phone support. Or, you are welcome to come to our office and we can walk you through how to fix your issue. The good news is – GAD knows you like to fix it yourself.
GAD has a large stock of parts – just under 100,000 parts in stock in our various warehouses. And – if we don’t have it, we have the back-up of fully stocked manufacturers. We ship parts daily to customers looking to fix their machines from pinball and arcade games to vending machines.
Also, Stern has started a new YouTube series called Stern Tech School. Go to YouTube’s channel and take a look if your service issue is already out there.
