Greater America Distributing (GAD)

GAD Knows Customer Service

Our Approach

Greater America Distributing (GAD) works hard every day to keep our customers, vending route operators, distributors, and vending owners’ machines in with the newest equipment in peak working order. Our award-winning service, parts inventory, and equipment stock give us the flexibility to help solve your vending route issues, make money with pinball games and create excitement with new games to increase profitability across the Midwest.

Our (Over) 40 Year Story

GAD started in Omaha as a family owned business. Eventually, GAD was purchased by another family group and has since been handed down to the next generation. GAD is also a majority female owned business. 

This has been a solid 40 year progression of a business that has built relationships with world class vendors and customers across the US. 

GAD works every day to build upon our high level of service heritage. 

Privacy Policy

GAD is committed to protecting your personal information and your right to privacy. If you have any questions, comments or concerns please contact us.

When you visit our website, social media and use our services, you trust us with your personal information. We take that trust seriously. We do not share or use your information for anything beyond our own marketing use, warranty announcements or other GAD communications.

Thank you for being part of the GAD community.

GAD Knows Service (with over 40 Years Experience)

GAD Mission Statement

GAD Sales Mission is to sell the top of the line, best quality games, ATM, digital music and vending machines. We distribute the top manufacturers of their category because GAD takes our name seriously and our customer needs even more so.

Our GAD Service Mission is to keep our customers’ equipment in top performance. So our route operators don’t have failures, broken equipment or lose a key sales day of vending, gaming or ATM usage. GAD knows a daily loss of revenue can be make or break to a route operation. We work for customers to optimize floor space usage and maximize floor space profitability.  A commercial business needs efficient break room vending and micro markets to satisfy employees. GAD knows how to maximize floor space ROI with keeping your machines in peak working order.

The Company Mission for GAD is simply great customer care. That’s why we go the extra step and accredit with the Better Business Bureau (BBB) in all our locations in Omaha, Kansas City and Des Moines. Tells, you, our potential customer of arcade and vending equipment for a full break room to a homeowner buying a cool, used pinball machine that we are in business for the long term.

Omaha Accredited A+ BBB Rating
Since Greater America Distributing was started in 1982, we have enjoyed an A+ Better Business Bureau rating. We are an accredited business with the BBB and appreciate any customer reviews for our Omaha, Des Moines or Kansas City locations. Our office is located in Omaha just south of 60 and Grover. We have vending machines, pinball, games and cash handling equipment in stock and ready for pick up. Our parts department is stocked with repair parts for your needs. GAD Vending is open to the public.
Omaha BBB
Des Moines Accredited A+ BBB Rating
The Better Business Bureau for our Grimes, Iowa location is rated an A+ with zero customer complaints. Please take a moment and give us a review on the BBB! Grimes is located on the northwestern side of Des Moines. Our sales and technical service team are available for customer support in office or on site around Iowa.
Des Moines BBB
Kansas City Accredited A+ BBB Rating
Our GAD Vending office is located on the Missouri side of Kansas City at 3220 Roanake Road. Our service department is available to repair equipment at our office. We are accredited with the Better Business Bureau and enjoy an A+ rating.
Kansas City BBB

GAD Frequently Asked Questions

GAD inventories parts for a wide variety of vending machines. Our techs are trained and have years of service repairing all types of vending equipment. The techs are happy to listen and solve your issues – over the phone or with a service call when necessary. Our techs know how to reset the product mix in various models. Our techs know how to retrofit cash management solutions to high technology solutions.

Crane vending machines, for example, is the largest manufacturer of vending machines in the USA. As a distributor for Crane, GAD technicians work regularly on these machines. We stock the parts to retrofit the interior snack size distribution, cashless technology upgrades and the interior parts for Crane. We also can change out the graphics on these vending machines. Have a Crane Vending Machine? GAD Knows Crane Vending.

GAD Techs Know Vending in Nebraska, Iowa, Kansas and Missouri.

GAD vending knows the vending machine business. GAD vending sells and services vending machines across a 4 state region.
 
GAD Vending does not fill vending machines. We do work with those that do. Our team is happy to refer you to vending machine route operators to work for you.
 
Are you looking at starting a vending machine route business? GAD sales managers are a great resource for your business plan. Our team is happy to answer questions. Educate you on the various vending machine, ATM and game opportunities. Give you insight to how a vending machine route business works.
Yes!
 
While the majority of our work is with vending route business operators, we do sell direct to small business or homes that require a single machine. GAD vending occasionally has used vending machines for sale. And GAD vending can help with interior configuration, outside graphics and payment options.
 
We also carry the parts for repair. Many of our customers are just seeking parts to repair a single vending machine. In GAD vending warehouses, we stock the common parts for repair and we are open to the public.
GAD trained repair technicians are located in our Omaha, Kansas City and Des Moines offices. Greater America Distributing travels to customer locations or our customers bring parts in for repair. If you have equipment in need of repair, call the office closest to you for a service technician call, to pick up parts, or to bring in your equipment for repair.
 
With parts available for our technicians to bring on call, we will ask you lots of questions on what’s going on with your equipment. Our technicians are professional, quick and trained on fixing machines. GAD factory trained in vending, games, ATM and pinball machines.
 
GAD is open to the public. If you have a pinball, commercial game or vending machine in your home, workshop or small business – GAD technicians can answer phone questions,  direct you to manufacturer assistance or sell you parts. Our service team can also repair the parts on your machine that you get to us. If a service call is required, we will give you cost estimates prior to dispatching a tech.
Absolutely!
 
GAD regularly sells home editions of pinball, home Golden Tee editions, commercial quality games, electronic darts and vending machines for home use. GAD represents lots of pinball game manufacturers to include Stern, America and Chicago Gaming. GAD has the most current pinball, collector pinball and unique pinball games for the entire family! Fill your basement with great pinball for family game night.
 
Our commercial quality games – pool tables, foosball, darts, shuffle board, etc. – are all available to the public to buy. Many pinball machines come in commercial and home versions. Golden Tee has a home version with software updates available. Our Galaxy 3 “The Fire” Digital Darts is a family favorite!
 
Many of our games allow you to play with your buddies anywhere in the world with an internet connection.
 
Seeking a pop machine or snack vending machine for your home, workshop or small business? Check out our vending machine inventory, call us with questions. GAD is open to the public for a single machine sale.
 
GAD inventory is generally new games and vending equipment but we do have a few used as we come across gently used equipment. Contact the GAD office closest to you and let us know what you are looking to buy.

Digital music and speaker systems for bars, restaurants, arcades and party rooms are an expertise of GAD. We know how to spec and install digital music solutions to integrate an immersive experience for any age audience. Put music videos on your TV’s. Add advertisements for your specials across your digital screens. Add speakers outdoors. Appeal to any age audience with an internet library of music and video.

A GAD digital solution keeps track of what music is played. This allows you to pay only when a song is played – instead of paying for music all hours you are open. Your customers win with playing music from the app on their phone. And you, as the owner, only pay for music licensing that you use. For example, you turn off your music while a sporting event is on. You are paying to play the sporting content and today you are paying for music you are not playing.

  • Let your customer be the DJ
  • Huge music and music video catalogs online
  • Use your TV screens to create a party atmosphere of dancing, music videos, trivia and karaoke
  • GAD knows how to program digital music solutions
  • Get digital reporting to only pay for music you actually play

GAD has been in business since been in business since 1984. That’s over 40 years of serving our customers.

We are a family owned – and predominantly women owned – since 2022.

GAD has three locations to serve you better – Omaha, Des Moines and Kansas City.

Yes! 

GAD has three showrooms – Omaha, Des Moines and Kansas City – with over 18,000 square feet of offices, showrooms and warehouse. All three are open to the public during office hours. 

You don’t need an appointment but you may want to check the current office hours.